Pole Fitness - Frequently Asked Questions

  • Do I have to be strong to do pole?

    No. You will naturally become stronger as you progress, unlocking more levels. You may discover muscles you didn’t even know you had and feel some post-workout aches after each session.

    If you would like to supplement your pole class, cross-training and press-ups are a good option, but don’t overdo it. Overtraining can actually slow your progress.

  • What should I wear?

    Comfort is everything, and you definitely don't need any fancy gear. A simple sleeveless top and gym shorts are perfect, or if you already have some pole gear, go for it. You just need some bare skin to help you grip the pole.

    Bring an outer layer like a hoodie or joggers to keep warm during the warm-up and cool-down, and a sports bra for extra support if needed.

    Bare feet or non-slip yoga socks are the best option for your feet, and you'll be good to go!

  • Do I need to bring anything?

    Please bring your own water and warm layers for the warm-up and cool-down. You may also want to bring a microfibre cloth or a small towel to dry your hands and prevent slipping.

    If you are asthmatic, please bring your inhaler and let your instructor know where it is.

    Pole grip products can be useful, but in the early days, we definitely recommend training your grip strength without additional aids.

  • Do I have to remove jewellery?

    Yes. Please remove ALL rings, jewellery, and body piercings (that aren't covered by clothing), as well as accessories such as smartwatches and fitness trackers, that might come into contact with the pole.

    Facial and ear-piercing jewellery is okay.

    We want you to be able to move freely and safely, avoiding damage to both you and the poles.

  • I've heard moisuriser is no-no?

    Correct. To keep everyone safe and help you get the most out of your class, it is essential to arrive with clean, product-free skin.

    That means NO moisturisers, oils, lotions, creams, or tanning products on the day of your class.

    For the best grip, we also recommend avoiding any non-essential moisturisers and lotions for 24 hours before your class.

  • Is there a lower age limit for pole?

    You must be 18 or older to join our pole classes. By special arrangement, we may consider a younger teenager with written consent from a parent or guardian.

    We also love welcoming family members to the studio, so if you want to bring a parent or relative, learning together is a fantastic way to share the fun!

  • Am I too old to do pole?

    Definitely not. Pole fitness is genuinely for every body and every stage of life. We have people at the studio in their 20s right through to their 70s and beyond, so you’ll be in great company.

    Everyone works at their own pace in a friendly, supportive space, with zero pressure, but if you'd feel more comfortable giving it a go in a 1:1 private lesson before joining a group class, just drop me a message. We can easily arrange that for you.

  • Will I be sharing a pole?

    Typically, two people share a pole unless you’re training 1:1 at the studio. In a class, that gives you a moment to rest, catch your breath, and cheer your pole buddy on. Cleaning spray and cloths are provided so you can give the pole a quick wipe down between turns.

    If you are feeling unwell or under the weather on the day of your class, please stay home, rest up, and drop me a quick message to let me know.

  • What happens if I'm running late?

    Please plan to arrive 5 minutes before your class start time so you can get settled. The warm-up is essential to keep you safe and prevent injury, so if you miss it, it is at the instructor's discretion whether you can still join in.

    If you've only missed a tiny bit, you might be asked to do your own warm-up on the side before hopping on a pole, which isn't half as much fun as doing it together! If you miss too much of it, you won't be able to take part in that session.

  • How do I book a pole class?

    Please get in touch.

    All our classes are mixed-level, so you’ll need to complete an introductory workshop or train 1:1 before joining a weekly class.

    Drop us a message, and we’ll work out the best way to get you started.

    If you have previous pole experience, that counts too; just let us know how much experience you have and how long ago.

  • What happens if I miss a class?

    Our subscription option secures your space in your class every week. We average the cost across the year to account for short absences like holidays, sickness, work, or social plans.

    To keep things fair across all classes, we can’t refund, roll over, or swap missed classes, but you can request a pause if you know you’ll be off for a full month or more.

    If PAYG suits your schedule better, we also offer a last-minute drop-in option when spaces are available.

  • How does a subscription work?

    We take a monthly payment on the same date each month, starting the day you buy.

    Once you’ve signed up, we handle your weekly class booking, so you never have to set alarms or worry about missing out.

    Your subscription acts as a retainer to lock in your dedicated space in your regular weekly class.

  • What happens if a month has 5 weeks?

    Your subscription payment stays the same whether a month has 4 weeks or 5 weeks, and your space is reserved in your class for every week of that month.

  • What about studio closures?

    Up to 5 weeks of planned studio holiday or instructor-illness closures per year are already factored into the average monthly subscription cost, so you never pay for weeks when the studio is closed.

  • Can I pause my subscription?

    If you are stepping away for 4 consecutive weeks or more, just let us know. We can pause your subscription and will hold your exact spot for up to 3 months. If you need longer, your subscription will remain paused, but we may open that space to the waiting list after 3 months. You will always get priority for the next available slot when you are ready to come back.

  • What if a monthly subscription does not suit my schedule?

    If committing to the same weekly class does not fit your routine, you can use our single drop-in option instead. Drop-in spaces depend on availability, but you can book a slot in any class whenever a space opens up on the timetable.

    Drop-in spaces are released approximately 48 hours before a class start time, and you can book right up to the last minute.

  • How do I cancel my subscription?

    Because we know plans change, we don’t lock you into a long-term contract. If you need to leave us, we’ll be sad to see you go, but just give us 14 days’ notice before your next billing date, and you can cancel via your dashboard. You will keep access to your class until the end of your current billing period.

    Note: If your absence will be temporary, you can avoid starting over by asking us to pause your subscription until you’re ready to come back.

  • Are subscription payments refundable?

    No, subscription payments are non-refundable and non-transferable.

    Important! Please give us as much notice as possible if you need to pause or cancel. We recommend 14 days’ notice so we have time to act before your next payment is due to leave your account.

  • How do I book a 1:1 private class?

    Check the Calendar for the next available private pole lesson, typically on a Saturday. Other days by arrangement.

    Click to book, and you’ll be guided to create an account (or login). Choose a single pass, valid for two months, or save with a block of four to be redeemed within six months.

    If you would like a reminder before your lesson, go to account settings and choose a notification option.

  • What is your booking and cancellation policy?

    You can find our full booking terms and conditions here

  • Anything else I need to know?

    Before your first class, you'll just need to fill out a quick health and participation form (PARQ). It’s super straightforward and just helps make sure you can move safely.

    If you have any injuries, medical conditions, or health concerns that might affect you during class, please check in with your doctor first, and feel free to pop me a message so I know how best to support you!

 If you can’t find an answer to your question drop me a message and I’ll get back to you.